Shipping policy
Because "Creator Studio" refers to several distinct platforms and software tools, international shipping policies vary depending on the platform:
1. NTWRK / Creator Studio (Live Shopping Platform)
Sellers set their own shipping profiles for international orders through the platform's seller dashboard:
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Custom Shipping Rates: Sellers define per-country rates (e.g., specific rates for the US, Canada, and the rest of the world) in USD.
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Handling Times: Range from 1–2 business days up to 4–6 weeks, or a custom timeframe set by the seller.
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Geographic Restrictions: Sellers can explicitly include, exclude, or block specific countries from completing purchases.
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Combined Shipping: Sellers can toggle optional multi-item shipping discounts for buyers purchasing multiple products at once.
2. Creator Studio App (Yearbooks & Print Publishing)
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Destinations: Ships internationally (including Canada, APO/FPO military addresses, and select global regions).
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Delivery Times & Methods:
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Canada: Standard Ground (within 15 business days) and Express (within 11 business days), inclusive of production time.
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APO/FPO: Priority Mail (18–24 business days).
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Pricing Structure: Charged as a base fee for the first book plus a discounted additional item rate for identical copies in the same order. Customs, import duties, and taxes are the responsibility of the recipient.
Key Clauses for E-Commerce Marketplace Sellers
If you operate an independent store (such as a Shopify or WooCommerce store managed under your own brand), standard international marketplace policy guidelines require:
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Duties & Taxes: Clear disclosure of whether shipments are DDU (Delivered Duty Unpaid—buyer pays local VAT/customs upon arrival) or DDP (Delivered Duty Paid—taxes calculated at checkout).
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Customs Clearance: Standard processing delays caused by local country customs authorities are excluded from estimated delivery windows.
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Fulfillment & Logistics: International carrier assignment (e.g., DHL Express, FedEx International, UPS) and tracking notification delivery via email upon dispatch.