Return Policy
Return & Refund Policy — creatorstudioacademy.com
Thank you for shopping at creatorstudioacademy.com. We strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we are here to help.
1. Return Window
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You may request a return or exchange within [3 to 7 days] from the date you receive your order.
2. Eligibility for Returns
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The item must be unused, unwashed, and in the same condition that you received it.
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The item must be in its original packaging with all tags, labels, and original invoices/receipts intact.
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If you receive a wrong, damaged, or defective item, please take a photo or unboxing video immediately and contact our support team.
3. Non-Returnable Items
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Items purchased during clearance sales or special promotions.
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Personal hygiene and beauty products (if the seal is broken).
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Digital products, downloadable files, or software.
4. Refund Process
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Once we receive and inspect your returned item, we will notify you of the status of your refund.
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If approved, your refund will be processed within [7 to 10 business days] via your original payment method (Mobile Banking/Bank Transfer).
5. Shipping & Return Charges
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If the return is due to our error (wrong item or defective product shipped), creatorstudioacademy.com will bear the return shipping costs.
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If the return is due to a change of mind or customer error, the customer is responsible for paying the return shipping fees.
Contact Us
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Email:
support@creatorstudioacademy.com -
Website:
https://creatorstudioacademy.com
(Feel free to update the bracketed details such as the timeframe or email address to match your store's exact terms.)